Frequently Asked Questions
Find answers to common questions about our fine jewelry and diamonds
Are your diamonds ethically sourced?
Yes, all Benz & Co diamonds are ethically sourced and comply with the Kimberley Process to ensure they are conflict-free.
Do you offer professional appraisals?
Every purchase over $1,500 includes a complimentary independent appraisal for insurance purposes.
Can I customize an engagement ring?
Absolutely. Our master jewelers specialize in bespoke designs. Contact our concierge team to begin your custom journey.
How do I find my correct ring size?
We offer a complimentary ring sizer via mail, or you can use our digital sizing guide available on the product pages.
Do you provide a warranty on your jewelry?
We provide a lifetime manufacturing warranty that covers any structural defects in the craftsmanship of your piece.
Is your packaging discreet for surprises?
Yes, all orders are shipped in unmarked outer boxes to maintain the surprise and ensure security during transit.