Returns & Exchanges
We offer a 30-day return policy for all unworn jewelry, ensuring you are completely satisfied with your investment.
1
Initiate Request
Log into your account or contact support to request a Return Merchandise Authorization (RMA) number.
2
Secure Packaging
Place the item in its original presentation box and include all original diamond certificates and appraisals.
3
Affix Label
Use the prepaid, fully insured shipping label provided by our team to ensure the package is protected.
4
Quality Inspection
Once received, our gemologists will inspect the item, and your refund will be processed within 5 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing